Digital Democracy
The internet offers many opportunities – also for democracy. Thanks to online petitions and digital elections, it is becoming easier to form an opinion and become politically active. But unfortunately, it has also become just as easy to manipulate the opinions of others – hate speech and fake news spread quickly on the internet and endanger today’s democracy.
Forming an opinion vs. Manipulating an opinion
Forming an opinion means weighing up different opinions and then, with the help of this knowledge, forming your own opinion. Forming an opinion is seen as a neutral or positive away of finding your own opinion. On the other hand, there is the manipulation of opinions, which can be defined as the attempted to influence the opinions of others. The term “populism” is closely connected to this. In populism, beliefs are often expressed in an over-dramatic manner, people are told what they want to hear, and simple answers are given to very complex questions.

Repetition
When using repetition as a method of manipulation, information is not substantiated by facts, but repeated over and over again via different channels (e.g. social networks). If fake news turns up again and again on the Internet, there is a high risk that many will perceive it as true – “If everyone says that there is something to it, then it must be true!”
Powerful allies
A lot of misinformation is believed because it is spread by powerful people. This can be politicians, but also other famous or well-known people. As soon as information is linked to a famous face, its credibility increases in the eyes of many.
Generalization
Through the use of generalization, social problems are talked about in such a way that they appear trivial or contrived. However, the authors do not use facts as a reference, but rather link the problems to individual cases – they generalize them. Here is an example: An employee of a large fashion brand steals from a customer. Generalization: Scandal! Theft amongst employees of the fashion brand XY.
Language abuse
Words have power – In order to assert their personal opinion, many people use a language that belittles the opposing opinion. One example for this is the reaction to young activists publicly committed to shaping the future. Opponents of these activists describe their commitment as “political child abuse”, among other things. Negative words such as “abuse” have an unconscious effect on listeners and influence their opinions.
Silencing others
One means of influencing opinions is to silence other opinions. This is called “silencing”. People are sometimes silenced by being massively threatened and insulted, particularly in social networks. Many of these people then withdraw and no longer want to reveal their opinions publicly.
Inciting fear
Deliberate misinformation undermines the trust in our governments or the media. Statements such as “Lügen Presse” (“lying press”) convey the idea that citizens can no longer trust the information in newspapers or on television. This also deliberately fuels fears, e.g. of terrorist attacks.
Leave no doubt
Much false information is written so that there is no doubt about the accuracy of the statement. The authors also do not shy away from unfair methods: In order to support the credibility of their statements, they invent or lie about their alleged “facts”.
Stay on the offence
With many people, especially in social networks, discussion is impossible. The people in question argue even harder or do not respond to questions as soon as they are asked about their opinion. Here is how to react: Only engage in a discussion if the other party is also prepared to discuss.
Concealing facts
Hate speech
Hate speech describes the politically motivated dissemination of hateful statements or messages. The desired effect is called “silencing” and means that dissenters are silenced by massive hatred, for example as a comment on a post in social media. For example, many female politicians receive terrible threats with promises of sexual violence.
Hate speech can also be used to discriminate against specific groups of people. Again, the point is that the person towards whom the hate speech is directed no longer wishes to express himself because he feels intimidated or does not want to attract further hatred.
Fake news
Fake news is false information that is hard to distinguish from real news. Fake news is also used to manipulate opinions: Lying becomes a political strategy. Fake news is often considered to be true and is shared and spread. Unfortunately, fake news is still considered true by many even if it is refuted.
Find more about this in the video.
Media competence
We have to learn to deal with social media ourselves instead of calling for laws and politics to exercise censorship! But that also means that we have to understand what lies behind digital phenomena, from netiquette, the rules of the Internet to how algorithms work and filter bubbles develop. The modules in #TAKEPART stories do just that! Teachtoday is suitable for kids and their adult caregivers.
Democracy competence
A lively exchange of different opinions and views is important for a democracy. The ability to discuss or argue without hatred or violence is part of a citizen’s democracy competence – as is participation in elections and the ability to critically question opinions.
Reporting
Anyone can report things they do not like on the net.
Many social media platforms offer the possibility to report things very easily.
Due to the “Network Enforcement Act”, you can also report things to all social media site operators, e.g. directly to facebook. Criminal offences such as incitement to hatred, can of course also be reported at every police station.
Your opinion counts
Digital democracy is an important part of democracy. The internet in particular offers many new opportunities: more transparency, more participation and more opportunities to form political opinions. On the other hand, digital phenomena such as hate speech and political opinion manipulation are becoming more and more widespread. In this module you have been given numerous tips on how to counteract this.